Terms of service
Welcome to CrestXin. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our services or placing an order.
1. Acceptance of Terms
By visiting our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.
2. Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to use this website and purchase products.
3. Products
CrestXin specializes in decorative wall art. We strive to present accurate product descriptions, dimensions, colors, and images. However, slight variations in color or appearance may occur due to lighting, monitor settings, or manufacturing processes.
4. Product Availability
All products are subject to availability. We reserve the right to discontinue, replace, or limit the quantity of any product without prior notice.
5. Pricing
All prices displayed on our website are listed in U.S. Dollars (USD). Prices may change without prior notice, but confirmed orders will not be affected after payment has been successfully completed.
6. Order Acceptance
Submitting an order does not guarantee acceptance. We reserve the right to cancel or refuse any order for reasons including pricing errors, suspected fraud, payment issues, or product availability.
7. Payment
Payment must be completed before an order enters processing. We accept the payment methods displayed during checkout through secure payment providers.
8. Order Changes and Cancellation
Orders may only be modified or canceled before processing begins. Once production or shipping has started, changes or cancellations may no longer be possible.
9. Shipping
Shipping times, processing times, and delivery estimates are provided in our Shipping Policy. Delivery dates are estimates and are not guaranteed.
10. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are governed by our Refund Policy. Customers should review that policy before submitting a return request.
11. Customer Responsibilities
Customers are responsible for providing accurate billing information, shipping addresses, and contact details. CrestXin is not responsible for delays or losses caused by incorrect information provided during checkout.
12. Prohibited Use
You agree not to:
- Violate any applicable laws or regulations.
- Attempt unauthorized access to our website or systems.
- Upload malicious software, viruses, or harmful code.
- Use automated tools to interfere with website operations.
- Copy, scrape, or reproduce website content without written permission.
- Engage in fraudulent, abusive, or deceptive activities.
13. Intellectual Property
All website content, including text, images, graphics, logos, product designs, icons, and other materials, is the property of CrestXin or its licensors and is protected by applicable intellectual property laws.
No content may be copied, distributed, modified, or used commercially without prior written permission.
14. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
Please notify us immediately if you believe your account has been accessed without authorization.
15. Reviews and User Content
Customers may submit reviews, comments, or other content provided that such content is lawful, respectful, and does not infringe upon the rights of others.
We reserve the right to remove any content that is abusive, misleading, defamatory, offensive, or otherwise inappropriate.
16. Third-Party Services
Our website may contain links to third-party websites or services for your convenience. We are not responsible for the content, privacy practices, products, or services offered by third parties.
17. Website Availability
We make reasonable efforts to keep our website available at all times. However, we cannot guarantee uninterrupted access due to maintenance, technical issues, or circumstances beyond our control.
18. Limitation of Liability
To the fullest extent permitted by law, CrestXin shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
19. Indemnification
You agree to indemnify and hold CrestXin harmless from any claims, damages, losses, liabilities, or expenses arising from your misuse of the website or violation of these Terms & Conditions.
20. Force Majeure
CrestXin shall not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, government actions, labor disputes, transportation interruptions, pandemics, cyberattacks, or other unforeseen events.
21. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy. By using this website, you acknowledge and agree to the collection and use of your information as described therein.
22. Fraud Prevention
To protect our customers and business, we reserve the right to verify payment information, request identity verification when necessary, and cancel orders suspected of fraud or unauthorized activity.
23. Compliance with Laws
Users agree to comply with all applicable federal, state, and local laws while using this website. Any unlawful use of the website is strictly prohibited.
24. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Revised versions become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the updated terms.
25. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
26. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
CrestXin
Email: info@crestxin.com
Phone: +1 (916) 836-1111
Address: 50 Iron Point Cir, Folsom, CA 95630, United States